Superhosts: their tips for worry-free rentals

You’ve got your reservations for the month. But how do you keep your guests coming back? How do you get good feedback from them after booking? Here’s how superhosts make it happen!

“For us, it’s crucial to offer a warm experience while preserving personal touches like family photos, because it’s this authenticity that many travelers are looking for.” Ludovic and Maxime, Paris, Île-de-France. It’s important for travelers to feel at home in a pleasant atmosphere. For this, don’t hesitate to leave the things that make your accommodation“alive“. Guests will come back for the little details.

“We’re flexible with our travelers and go out of our way to give them a memorable experience, and they return the favor! Recently, a couple gave me a plant that I found in the accommodation when we were cleaning, and I was particularly touched by this little gesture. It’s important toestablish a relationship of trust; people are respectful when they feel respected.”

This relationship of trust will benefit you for a number of reasons: you ‘ll have peace of mind during the rental period, and so will your guests; you’ll be able to count on them to give you a positive review, and you’ll have one more chance of them coming back! Who knows, thanks to them you might even become superhosts!

“I always try to make myself available to travelers without being intrusive. I like to make them feel at home, while guaranteeing them a total change of scenery thanks to the atypical setting of the barge. I’m always ready to listen to travelers, and make sure there’s mutual respect. “Boris, Rezé, Pays de la Loire.Listening to your guests, being present without being intrusive, these are the keys to guests coming back or talking about you. The little touches are the key to a successful stay.

And what do you do to delight your guests?