Whether you’re a hotel, a campsite, a guest house, an individual renting out his house/apartment or any other type of accommodation, the welcome booklet is an essential element to simplify your life and that of your travelers.
The booklet
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Your welcome booklet will have several functions:
- It will save time exchanging information with your
guests by centralizing all useful information (wifi operation, opening hours, keypad, etc.). For example, even today, many hotels still give each guest an individual wifi code when they check in. With the welcome booklet, you won’t have to do this any more, and you’ll save time and save your customers time too.
- Finally, the welcome booklet will reflect the image of your establishment. A well-crafted welcome booklet will give your customers a modern, professional image.
- The welcome booklet can also be used to advise customers and make their stay more enjoyable. For example, you can suggest restaurants or activities to your customers. In this way, you can enhance the customer experience, improve your reputation and build customer loyalty.
Our advice
The welcome booklet will help make a first impression on your travelers.
So it’s up to you to make sure that first impression is a good one!
To find out more about our tips, download our white paper!