Becoming Superhost on Airbnb is a goal for many hosts on the platform. Superhost status is reserved for hosts who have demonstrated an excellent experience for their guests. This can mean fast, reliable response to booking requests, impeccable cleanliness of accommodation and excellent communication with guests. The benefits of becoming a Superhost include greater visibility on the Airbnb platform, increased bookings and recognition among other hosts.

To become a Superhost on Airbnb, there are several criteria to meet. Guests must have completed at least 10 stays or 3 bookings totalling at least 100 nights. They must also have a response rate of 90% or more and a cancellation rate of less than 1%. Hosts who meet these criteria will be automatically evaluated and may become Superhosts.

However, to become a Superhost, it’s not enough to meet the basic criteria. Hosts must also offer their guests an exceptional experience. This means being available to answer guests’ questions and concerns, providing exceptional cleanliness and comfort, and offering additional amenities and services to make guests’ stay more enjoyable.

1. What is a Superhost?

A Superhost is an Airbnb host who has achieved an exceptional level of quality in welcoming travelers. To become a Superhost, you need to meet several criteria.

The criteria for Superhost status are as follows:

  • Have an account in good standing.
  • Have welcomed travelers at least 10 times over the course of a year.
  • A response rate of at least 90%.
  • No cancellations of confirmed reservations.
  • At least half the travelers who have stayed with you have left a review.

Superhosts enjoy exclusive benefits on the Airbnb platform, such as:

  • A Superhost badge on their profile, inspiring confidence in potential travelers.
  • Priority support from Airbnb every time the host contacts them for help.
  • Tips and tricks from Airbnb to improve the quality of their welcome.

Superhost status is assessed every three months. To maintain Superhost status, it is therefore important to continue to meet the necessary criteria.

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2. Criteria for becoming a Superhost

To become a Superhost on Airbnb, you have to meet certain criteria that are evaluated every three months. If you meet the Superhost program criteria on the evaluation date, you will automatically become Superhost.

Response rate

To be eligible for the Superhost program, you must have a response rate of 90% or more. This means you need to respond quickly to booking requests and messages from travelers. Failure to respond within the specified time may affect your response rate and your eligibility for the Superhost program.

Acceptance rate

You must also have an acceptance rate of at least 88% to be eligible for the Superhost program. This means you have to accept most of the booking requests you receive. If you turn down too many applications, this may affect your acceptance rate and your eligibility for the Superhost program.

Cancellation rate

You must maintain a cancellation rate of less than 1% to be eligible for the Superhost program. This means that you should avoid cancelling reservations, except in cases of force majeure. If you cancel too many reservations, this may affect your cancellation rate and your eligibility for the Superhost program.

Comments and ratings

Traveler reviews and ratings are also taken into account to determine your eligibility for the Superhost program. You must maintain an overall rating of at least 4.8 stars out of 5 and avoid negative comments. If you receive too many negative comments, this may affect your eligibility for the Superhost program.

3. How to improve your chances of becoming Superhost

Taking care of your guests

The first criterion for becoming a Superhost on Airbnb is to take good care of your guests. This means providing clean, well-maintained accommodation, responding quickly to their requests and being available to answer their questions. Hosts should also be friendly, welcoming and ready to help their guests in times of need.
We strongly recommend that you create your digital welcome booklet with StyQR. You can also welcome your guests with a small gift!

Quick response to requests

The second important criterion for becoming a Superhost is to respond quickly to guest requests. Hosts must respond to all requests as quickly as possible, ideally within one hour of receipt. This shows guests that the host is available and ready to help if needed.

Offering quality facilities and services

The third important criterion for becoming a Superhost is to offer quality facilities and services. Hosts must offer modern, well-maintained amenities, such as appliances, high-quality linens and towels, and quality toiletries. Guests should also offer additional services such as breakfast, daily cleaning and advice on local attractions.

Be flexible and accommodating

The fourth important criterion for becoming a Superhost is to be flexible and accommodating. Hosts must be prepared to accommodate guests’ requests, such as arrival and departure times, and be ready to help guests solve any problems that may arise during their stay. Hosts should also be prepared to offer refunds or discounts in the event of problems with the accommodation.

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4. The advantages of being Superhost

Becoming Superhost on Airbnb is a goal for many hosts. This means you’re one of the most highly rated and experienced hosts on the platform. Being a Superhost has many advantages for hosts:

  • Greater visibility: As a Superhost, your ad will be featured prominently on the platform. This means you’ll be more visible to travelers, which can translate into more bookings.
  • Better earning potential: Superhosts tend to earn more money than non-Superhost hosts. This is due in part to greater visibility, but also to travelers’ increased trust in Superhosts.
  • Exclusive rewards: Airbnb offers exclusive rewards to Superhosts, such as travel coupons and invitations to special events.

To become a Superhost, it is important to maintain an overall rating of 4.8 and above, have at least 10 stays or 100 nights, a cancellation rate of less than 1% and a response rate of 90%. By achieving these goals, you can enjoy the benefits of being a Superhost on Airbnb.

In conclusion

Becoming a Superhost on Airbnb is a considerable asset for hosts who want to improve the visibility and credibility of their listing. It can also help increase the number of bookings and build customer loyalty.

To become a Superhost, hosts must meet the eligibility criteria set by Airbnb. They must have completed at least 10 stays or 3 bookings totaling at least 100 nights, maintain a response rate of 90% or more, and maintain a cancellation rate of less than 1%, with exceptions for exceptional circumstances.

Hosts can improve their eligibility by responding quickly to customer messages, delivering quality experiences and providing detailed information about their listing. They can also improve their visibility by using quality photos, optimizing their ad for search engines and getting positive feedback from customers.

Ultimately, becoming Superhost on Airbnb takes time, effort and perseverance. However, it can be a profitable investment for hosts looking to improve their vacation rental business on Airbnb.