3 questions on this theme, with answers written from inside the product and kept up to date by our support team.
Check the file size and format, and your connection. Videos are heavier: uploading can take time and is done in chunks. From a computer, a QR code lets you send photos taken with your phone directly. If the problem persists, go through a human.
Yes: in the photo upload areas, a QR code opens uploading from your phone. The files land straight in the welcome book open on your computer.
A royalty-free image library is built into the upload areas: you search, you choose, the image is added to the welcome book. Your own visuals obviously still come first.
You already have all the information. You're just missing the tool. Your season starts soon: 10 minutes is often all it takes, as the AI does the heavy lifting.
