General terms and conditions of sale and use (GTCSU)

Updated on 25 April 2025

Article 1. CONTENT AND SCOPE

These General Terms and Conditions of Sale apply, without restriction or reservation, to any purchase of the services for creating and publishing one (or more) welcome book(s) intended to be shared with guests ("the Services") offered by StyQR SAS ("the Provider") to consumers and non-professional customers ("the Customers" or "the Customer" or "the User") on its website "styqr.fr" ("the Site").

The main features of the Services are presented on the website "styqr.fr".

The Customer must read them before placing any order. The choice and purchase of a Service is the sole responsibility of the Customer.

The Provider's details are as follows: StyQR SAS, with share capital of 1,000 €, 14 rue des Fauvettes 95360, Montmagny (France), registered with the Pontoise Trade and Companies Register under single identification number 824 532 865.

These terms and conditions apply to the exclusion of all others, and in particular those applicable to other distribution channels for the Services.

These General Terms and Conditions of Sale are accessible at all times on the Website and shall prevail, where applicable, over any other version or any other conflicting document.

Unless proven otherwise, the data recorded in the Provider's computer system constitutes proof of all transactions concluded with the Customer.

In accordance with the French Data Protection Act of 6 January 1978, strengthened and supplemented by the GDPR (General Data Protection Regulation), which came into force on 25 May 2018, the Customer has, at any time, a right of access, rectification, objection, erasure and portability of all their personal data by writing, by post and providing proof of identity, to StyQR SAS - 14 rue des Fauvettes 95360, Montmagny (France).

The Customer acknowledges having the capacity required to contract and to purchase the Services offered on the Site.

As these General Terms and Conditions of Sale may be subject to subsequent amendments, the version applicable to the Customer's purchase is the version in force on the website on the date the order is placed.

The Customer declares having read these general terms and conditions of sale and having accepted them before placing their order. In this respect, they are enforceable against the Customer in accordance with the terms of Article 1119 of the French Civil Code.

Article 2. ORDERING AND PROVISION OF SERVICES

The Customer selects on the Site the Services they wish to order, in accordance with the following terms:

In order to register on the Site, every User must first create a personal account and must read and accept, without reservation at the time of registration, these General Terms and Conditions of Sale.

Access to the various services of the Site is thus strictly subject to the unreserved acceptance of and compliance with these GTCS by every Customer.

1. Terms of access and registration for the service.

In accordance with Article 1127-1 of the French Civil Code, StyQR brings the following information to the attention of any internet user wishing to open an account on the Site and, consequently, to enter into a contract with the company StyQR:

2. Creation of a User profile and login credentials on the Site

Any person may create a user account via the Site by providing their surname, first name, e-mail address and the nature of their accommodation.

2.1 Profile management and obligation of good faith

When registering, the User undertakes to provide truthful information and in particular valid contact details. Should an error nevertheless be made, the User may at any time contact StyQR customer service at the following address: [email protected]

2.2. Login username and password

The login username and password give access to the services of the Site as well as to the account settings. These login details are strictly personal and confidential and the User is solely responsible for the management, confidentiality and safekeeping of their data.

3. Presentation of the services

The Site offers a paid plan with extended features:

• StyQR Premium: paid plan with extended features.

This plan is available as a monthly or annual subscription with automatic renewal (hereinafter "the Subscription").

Premium Subscription

The holder of a StyQR account may take out a Premium subscription on a monthly or annual basis (hereinafter "Subscription"). In this context, they benefit from the Premium services until they decide to terminate their Subscription under the conditions set out herein.

The monthly Premium Subscription is of indefinite duration and is renewed each month, automatically, for the following month unless the User decides to terminate it, under the conditions set out herein, before the end of the current subscription month.

The annual Premium Subscription is of indefinite duration and is renewed each year, automatically, for the following year unless the User decides to terminate it, under the conditions set out herein, before the end of the current subscription year. The User will be notified by e-mail 1 month before the renewal of their subscription.

Trial Offer

StyQR offers its Users a trial, allowing them to access the Premium service free of charge for a limited period (14 days). No payment information is required to activate this trial. If the User wishes to continue using the Premium services after the trial period, they must take out a Premium subscription by providing their payment details.

Article 3. RENEWABLE CONTRACT

Subscribing to the Service on the website entails the conclusion of a contract for one month or one year, depending on the plan taken out by the Customer, automatically renewed for the same duration.

Pursuant to Article L 215-1 of the French Consumer Code, reproduced verbatim:

"For service contracts concluded for a fixed term with an automatic renewal clause, the professional service Provider shall inform the consumer in writing, by dedicated personal letter or e-mail, at the earliest three months and at the latest one month before the end of the period allowing rejection of the renewal, of the possibility of not renewing the contract concluded with an automatic renewal clause. This information, provided in clear and comprehensible terms, shall state, in a visible box, the deadline for non-renewal.

Where this information has not been sent in accordance with the provisions of the first paragraph, the consumer may terminate the contract free of charge, at any time from the renewal date. Advance payments made after the last renewal date or, in the case of contracts of indefinite duration, after the date of conversion of the initial fixed-term contract, shall in this case be refunded within thirty days of the termination date, less the sums corresponding to performance of the contract up to that date. The provisions of this article apply without prejudice to those which legally subject certain contracts to specific rules concerning consumer information."

Article 4. PRICES

StyQR offers subscriptions adapted to the type of accommodation.

1. Categorisation of accommodation:

Any establishment offering rooms separately to different guests or residents, simultaneously, is considered a hotel (or equivalent) as soon as it offers 5 rooms or more. Establishments with fewer than 5 rooms, or which do not offer simultaneous availability to different customers (gîtes, bed and breakfasts, etc.), will be charged according to the "gîtes / bed and breakfasts" price list.

2. Prices applicable from 15 March 2025:

The prices below apply only to new customers creating an account from that date. Existing customers keep their current pricing as long as they do not delete their account.

The Customer must request the exact applicable price according to the number of rooms or pitches required before placing any order. No subscription will be validated without prior confirmation of the corresponding price. If we find that the number of rooms indicated in the platform is incorrect, we reserve the right to increase the price accordingly, after informing the customer beforehand.

a. Gîtes, bed and breakfasts, property management companies, rental managers and private individuals:

Annual subscription: 49 € excl. VAT per year and per welcome book.

Seasonal subscription (without automatic renewal):

• 1 month: 9.90 € excl. VAT
• 2 months: 14.90 € excl. VAT
• 3 months: 19.90 € excl. VAT

b. Hotels or establishments offering rooms to several guests simultaneously (from 5 rooms):

Annual subscription: from 15 € excl. VAT per room per year. The Customer must request the price corresponding to the number of rooms required.

c. Campsites:

Annual subscription: from 2 € excl. VAT per pitch per year,

Fixed management fee (per establishment): 160 € excl. VAT. The Customer must request the price corresponding to the number of pitches required.

Article 4a. AUTOMATIC TRANSLATION

As part of the publishing of welcome books, StyQR offers an automatic translation service, available in up to fourteen (14) different languages.

Each Customer receives a free credit of one hundred and fifty thousand (150,000) automatically translated characters.

Beyond this volume, an additional cost of five (5) euros excluding VAT is applied per additional block of one hundred and fifty thousand (150,000) characters.

The Customer may also choose to produce their own manual translations in the various languages offered. In this case, adding content translated by the Customer remains entirely free of charge and is not deducted from the automatic translation credit.

Consumption of automatically translated characters can be monitored directly from the user interface. The Customer is responsible for managing their translation credit and will be invited to pay for any additional block required.

3. Rules for allocating welcome books:

By default, one welcome book is provided per establishment. The User may ask the StyQR team to open additional welcome books for the same establishment, in proportion to the number of rooms or pitches. If a new welcome book is created for a second establishment, the subscription will be adjusted accordingly. Any abuse or non-compliant creation may result in the deletion of the additional welcome books or an adjustment of the subscription.

4. Price revision:

The Provider reserves the right to modify its prices at any time. However, the prices invoiced are those in force on the date of the order or of the renewal subscription. Prices are stated in euros, excluding taxes. The applicable VAT is that in force on the day of the order. Any change in VAT or creation of a tax will be passed on automatically.

Article 5. PAYMENT TERMS

Purchases are paid for by bank card, PayPal or SEPA direct debit. The Customer must enter their card number, its expiry date and the three digits of the security code on the back of the card, directly in the field provided for that purpose (secure entry using SSL encryption).

The bank card used will remain saved via the Stripe interface for payment of future instalments. The User may at any time change the bank card linked to their account in their personal area, under "My settings".

1. Subscription with a single welcome book

Customers created before 15 March 2025:

For the monthly subscription, the subscription amount paid by bank card is collected on the day following the end of the first subscription period, then each month on the anniversary date.

By way of example, if a User takes out the Premium subscription for the first time on 5 April 2025, they benefit from a 14-day trial until 19 April 2025, then their Premium subscription will start on 20 April 2025. Their first payment will be collected on 20 May 2025, then subsequent payments will be made on the anniversary date (20 June 2025, 20 July 2025, etc.).

If a user has already benefited from the trial period in the past, their subscription will start immediately upon subscribing. Thus, if they take out the Premium subscription on 5 April 2025, their first payment will be collected on 5 May 2025, then subsequent payments will be made on the anniversary date (5 June 2025, 5 July 2025, etc.).

Customers created from 15 March 2025:

The monthly subscription is no longer offered. Instead, new customers may take out a seasonal subscription, payable in a single instalment for a fixed period (1, 2 or 3 months), without automatic renewal. It is up to the Customer to renew their subscription manually on expiry if they wish to continue using the Services.

Annual subscription (all customers):

The subscription amount paid by bank card is collected on the day following the end of the trial period, then on the anniversary date.

2. Subscription with several welcome books

Monthly subscription (existing customers only): As the amount is only collected at the end of the current monthly period, the sum debited will correspond to the maximum number of welcome books subscribed to simultaneously during that period.

By way of example, if a User takes out the Premium subscription with a single welcome book, then wishes to add 3 new welcome books to their plan during the period, the payment collected at the end of the month will correspond to the maximum number of welcome books subscribed to simultaneously during the period, i.e. 4 welcome books in this case.

Annual subscription (all customers): If the User subsequently wishes to increase the number of welcome books included in their plan, they must then pay the price difference for the current year, pro rata to the number of months remaining before their anniversary date.

By way of example, a User subscribes with 30 welcome books on 5 April 2025. On the day after the end of their trial period, i.e. 20 April 2025, they pay the amount of their annual subscription, i.e. 840 €. On 15 June 2025, they wish to add 10 welcome books to their subscription. They must then pay the sum of 238.33 €, corresponding to the 11 months remaining before the anniversary date of their subscription.

Article 6. LATE PAYMENT PENALTIES

In the event of late payment and late settlement of the sums owed by the Customer beyond the period set out above, and after the payment date shown on the invoice sent to the Customer, late payment penalties calculated at the monthly rate of 3% of the price of the Services shown on that invoice, including VAT, shall accrue automatically and by operation of law to the Provider, without any formality or prior formal notice.

Article 7. AVAILABILITY OF THE SERVICE

StyQR offers a service for publishing personalised digital welcome books. The Site is a tool for creating, managing and distributing information and content by Users. StyQR is not responsible for the performance of accommodation services provided by Customers to guests or third parties.

StyQR endeavours to ensure that the Site is available 24 hours a day, 7 days a week. However, access to the Site may be interrupted for maintenance operations, hardware or software upgrades, emergency repairs to the Site, or as a result of circumstances beyond StyQR's control.

StyQR undertakes to take all reasonable measures to limit such disruptions, insofar as they are attributable to it.

Users acknowledge and accept that StyQR assumes no liability towards them for any unavailability, suspension or interruption of the Site and cannot be held liable for any direct or indirect loss of any nature resulting therefrom.

Article 8. MODIFICATION OF THE SERVICE

StyQR reserves the right to develop its services or the Site, in particular by making new features available or by modifying and/or removing features currently offered to the User on the Site. StyQR also reserves the right to change or remove certain features for technical, legal or commercial reasons, without this constituting a fault giving rise to any right to compensation for the User.

Article 9. ELECTRONIC SIGNATURE

The online provision of the purchaser's bank card number and the final validation of the order shall constitute proof of the purchaser's agreement:

• Sums due under the order form become payable,
• Signature and express acceptance of all transactions carried out.

In the event of fraudulent use of the bank card, the Customer is invited, as soon as such use is noted, to contact the support service at the following address: [email protected] .

Article 10. PROOF OF THE TRANSACTION

The computerised records, kept in the Provider's computer systems under reasonable security conditions, shall be regarded as proof of the communications, orders and payments made between the parties. Order forms and invoices are archived on a reliable and durable medium that may be produced as evidence.

Article 11. RIGHT OF WITHDRAWAL

When subscribing to the Premium plan, a cooling-off period is offered in the form of a Trial. The cooling-off period for the paid subscription for which you receive a Trial ends fourteen (14) days after the Trial begins. If you do not cancel the paid Subscription before the end of the Trial, you lose your right of withdrawal and authorise StyQR to charge you automatically the agreed price each month (or each year), until you cancel the Premium Subscription.

To exercise your right of withdrawal, simply send us by e-mail your decision to withdraw from this contract by means of an unambiguous statement: [email protected] . The date taken into account will be the date the e-mail is sent. The welcome book(s) and access to them will then be deactivated immediately.

Cancellation is also possible from your user area, on the "My subscription" page, by reducing to 0 the number of welcome books included in the Premium plan for the following period.

The Trial is available only once per User. If the User exercises their right of withdrawal at the end of the Trial period and then subscribes again, they will be immediately committed for the subscription period chosen (annual or monthly period), without a new cooling-off period.

Article 12. CANCELLATION OF THE SUBSCRIPTION

If the User has taken out the Premium Subscription on the Site, with or without a trial, they must, in order to cancel it, send a request by e-mail to the following address: [email protected] , stating their username. A message confirming the request will be sent to the User.

If the User states that they wish to terminate the Subscription before the end of the current period, their request will take effect on the day following the last day of the subscription period (i.e. the anniversary date). The User will then automatically switch to the StyQR Free plan.

Article 13. ACCOUNT DELETION

The Provider reserves the right to suspend and/or delete the account of any User in breach of these terms. StyQR reserves the right to delete an account that has been inactive for more than 12 months. The User may request the deletion of their account by sending an e-mail to the following address: [email protected] . Any deregistration from the Site will take effect as soon as possible. For any question or account deletion request, you may also contact us by e-mail or via the online chat.

Article 14. LIABILITY OF THE PROVIDER - WARRANTY

The Provider warrants the Customer, in accordance with statutory provisions and without additional payment, against any lack of conformity or hidden defect arising from a design or performance defect in the Services ordered. StyQR warrants only the technical provision of the digital tools required to create and share welcome books. The content of the welcome books remains the sole responsibility of the Customer.

In order to assert their rights, the Customer must inform the Provider, in writing, of the existence of defects or lack of conformity within a maximum of 5 days from the provision of the Services.

The Provider will refund or rectify or have rectified (as far as possible) the services deemed defective as soon as possible and at the latest within 30 days of the Provider noting the defect or fault. The refund will be made by credit to the Customer's bank account or by cheque sent to the Customer.

The Provider's warranty is limited to the reimbursement of the Services actually paid for by the Customer, and the Provider may not be held liable or in default for any delay or non-performance resulting from the occurrence of an event of force majeure as customarily recognised by French case law.

The Services provided through the Provider's Site comply with the regulations in force in France. The Provider may not be held liable in the event of non-compliance with the legislation of the country in which the Services are provided, which it is the responsibility of the Customer, who is solely responsible for the choice of the Services requested, to verify.

Article 15. RESPONSIBILITIES OF USERS

The User is solely responsible for the messages, content and information they post on the Site. The Provider cannot be held liable for the content transmitted or posted by Users on the Site, over which StyQR exercises no power of control or supervision.

The User expressly undertakes, failing which they may incur criminal or civil liability, that the messages they publish shall not be such as to, this list not being exhaustive:

• Constitute an infringement of the intellectual property rights of third parties; in this respect the User undertakes not to reproduce or communicate to the public on the Site any elements protected by copyright, registered as a trade mark or more generally protected by any other intellectual property right held by third parties, without the prior consent of the holder or holders of such property rights;
• Contain computer viruses liable to interrupt, destroy or impair the functionality of the Site;
• Glorify crimes or contain unlawful, threatening messages, or messages of a paedophile, pornographic, defamatory, obscene, hateful, racist, antisemitic, xenophobic or revisionist nature, or contrary to public order or public decency;
• Infringe the privacy or dignity of third parties;
• Incite violence, fanaticism, crime, suicide, or hatred on grounds of religion, race, sex, sexual orientation or ethnic origin;
• Harass other Users with whom the User may have come into contact during discussions in the various communication areas of the site;
• Promote or encourage any criminal activity or undertaking;
• Solicit and/or communicate passwords and/or personal information for commercial or unlawful purposes;
• Transmit chain e-mails, unsolicited mass mailings, instant messages, unwanted advertising messages or unsolicited mail;
• Include advertisements and/or solicitations in order to offer products and/or services for sale through the Site;
• Contain addresses or hypertext links to external sites whose content is contrary to the laws and regulations in force, which infringe the rights of third parties or which would be contrary to these terms and conditions.

The Provider distributes in electronic format, through its Site, welcome books written by Users for the purpose of making information about their accommodation available. The Site is merely a means for Users to transmit information to their readers, under their own responsibility, in the form of a digital welcome book for their accommodation. The purpose of the Site is therefore not to guarantee the completion or proper performance of a guest's visit to the User.

As StyQR is not a party to the conclusion of the contract giving rise to a guest's visit to the User, it cannot verify either its lawfulness (whether with regard to the free availability of the property, the conditions of formation of the contract, the legality of the obligations contractually placed on either of the Users, or on any other basis) or its proper performance.

Users' attention is therefore drawn to the risks associated with making Accommodation available or occupying it, in particular the risk of damage to the property or theft of certain items furnishing it.

The User is solely responsible for the safekeeping and confidentiality of their StyQR login details and undertakes not to disclose their password, at any time, to any other User, nor to use the account, username and password of another User. The User warrants the accuracy of the information provided to StyQR for the purposes of registration and undertakes to notify StyQR of any subsequent change.

The User acknowledges that StyQR reserves the right, should their use of the Site be contrary to these terms and more generally to the laws and regulations in force, to deregister them immediately and without notice from the services of the Site and/or to block their access to the Site.

StyQR cannot be held liable for financial or commercial losses, damage to reputation, or any direct or indirect loss arising from Users' use of the Site.

StyQR reserves the right to provide, at the request of any legitimate authority, any information enabling or facilitating the identification of the offending User.

Article 16. INTELLECTUAL PROPERTY

The content of the website is the property of the Provider and its partners and is protected by French and international intellectual property law. Any total or partial reproduction of this content is strictly prohibited and may constitute an offence of infringement.

In addition, the Provider remains the owner of all intellectual property rights in the photographs, presentations, studies, drawings, models, prototypes, etc., produced (even at the Customer's request) with a view to providing the Services to the Customer. The Customer therefore undertakes not to reproduce or exploit the said studies, drawings, models and prototypes, etc., without the express, written and prior authorisation of the Seller, who may make it subject to financial consideration.

Article 17. DATA PROTECTION

Pursuant to Act 78-17 of 6 January 1978 as amended by Act no. 2018-493 of 20 June 2018, it is recalled that the personal data requested from the Customer is necessary for the processing of their order and for the issuing of invoices, among other purposes.

This data may be communicated to any partners of the Seller responsible for the execution, processing, management and payment of orders.

The processing of the information communicated through the website meets the legal requirements regarding the protection of personal data, the information system used providing optimal protection of this data.

In accordance with the national and European regulations in force, the Customer has a permanent right of access, modification, rectification, objection, portability and restriction of processing regarding the information concerning them.

This right may be exercised under the conditions and in accordance with the procedures defined on the Site. The Customer is referred to the PERSONAL DATA PROTECTION information on the Site.

Article 18. PARTIAL INVALIDITY

If one or more provisions of these general terms and conditions are held to be invalid or declared as such pursuant to a law, a regulation or following a final decision of a competent court, the other provisions shall retain their full force and effect.

Article 19. NO WAIVER

The fact that one of the parties does not rely on a breach by the other party of any of the obligations set out in these general terms and conditions shall not be interpreted for the future as a waiver of the obligation in question.

Article 20. UNFORESEEABILITY

In the event of a change of circumstances that was unforeseeable at the time the contract was concluded, in accordance with the provisions of Article 1195 of the French Civil Code, the Party which did not agree to assume a risk of excessively onerous performance may request a renegotiation of the contract from the other contracting party.

Article 21. DEFENCE OF NON-PERFORMANCE

It is recalled that, pursuant to Article 1219 of the French Civil Code, each Party may refuse to perform its obligation, even though it is due, if the other Party does not perform its own and if such non-performance is sufficiently serious, that is to say, liable to call into question the continuation of the contract or to fundamentally upset its economic balance.

The suspension of performance shall take effect immediately, upon receipt by the defaulting Party of the notice of breach sent to it for that purpose by the Party suffering the default, stating the intention to apply the defence of non-performance until the defaulting Party has remedied the breach noted, served by registered letter with acknowledgement of receipt or on any other durable written medium allowing proof of dispatch to be kept.

This defence of non-performance may also be used as a preventive measure, in accordance with the provisions of Article 1220 of the French Civil Code, if it is clear that one of the Parties will not perform its obligations when due and that the consequences of such non-performance are sufficiently serious for the Party suffering the default.

This option is used at the risk of the Party taking the initiative.

However, if the impediment were final or continued beyond 30 days from the date the impediment was noted by registered letter, these terms would be purely and simply terminated in accordance with the procedures defined in the clause "Termination for breach by a party of its obligations" of Article 17.

Article 22. SPECIFIC PERFORMANCE

By way of derogation from the provisions of Article 1221 of the French Civil Code, the Parties agree that in the event of a breach by either Party of its obligations, the Party suffering the default may not request specific performance thereof.

Article 23. FORCE MAJEURE

The Parties may not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, results from an event of force majeure within the meaning of Article 1218 of the French Civil Code.

The parties' obligations will then be suspended 30 days after the sending of a registered letter with acknowledgement of receipt.

The party noting the event must inform the other party without delay of its inability to perform its service and provide justification thereof. The suspension of obligations may under no circumstances constitute grounds for liability for non-performance of the obligation in question, nor give rise to the payment of damages or late payment penalties.

However, as soon as the cause of the suspension of their reciprocal obligations ceases, the parties will make every effort to resume the normal performance of their contractual obligations as quickly as possible. To this end, the party prevented from performing will inform the other of the resumption of its obligation by registered letter with acknowledgement of receipt.

During this suspension, the parties agree that the costs generated by the situation will be borne by the party prevented from performing.

If the impediment were final or continued beyond one month, these terms would be purely and simply terminated in accordance with the procedures defined in the clause "Termination for force majeure".

Article 24. TERMINATION OF THE CONTRACT

Termination for unforeseeability

Termination on the grounds of the impossibility of performing an obligation that has become excessively onerous may, notwithstanding the clause "Termination for breach by a party of its obligations" below, only take place 30 days after the sending and receipt of a formal notice stating the intention to apply this clause, served by registered letter with acknowledgement of receipt or any extrajudicial instrument.

Termination for non-performance of a sufficiently serious obligation

The Party suffering the default may, notwithstanding the clause "Termination for breach by a party of its obligations" below, in the event of sufficiently serious non-performance of any of the obligations incumbent on the other Party, notify the Defaulting Party by registered letter with acknowledgement of receipt of the termination of these terms for fault, 30 days after the sending of an unsuccessful formal notice to perform, pursuant to the provisions of Article 1224 of the French Civil Code.

Termination for force majeure

Automatic termination for force majeure may, notwithstanding the clause "Termination for breach by a party of its obligations" below, only take place 30 days after the sending of a formal notice served by registered letter with acknowledgement of receipt or any extrajudicial instrument.

Termination for breach by a party of its obligations

In the event of failure by either party to comply with its obligations under this contract, the contract may be terminated at the discretion of the aggrieved party.

It is expressly understood that this termination for breach by a party of its obligations will take place automatically 30 days after the sending of a formal notice to perform which has remained, in whole or in part, without effect. The formal notice may be served by registered letter with acknowledgement of receipt or any extrajudicial instrument.

Provisions common to cases of termination

It is expressly agreed between the Parties that the debtor of an obligation to pay under this agreement shall be validly placed on formal notice by the mere fact that the obligation is due, in accordance with the provisions of Article 1344 of the French Civil Code.

The implementation by the Provider of one or more termination clauses of this contract shall render payable the fees remaining due at the date of implementation, without prejudice to any damages that may be claimed.

In any event, the aggrieved party may apply to the courts for damages, without prejudice to the application of the penalties provided for in the clause "Late payment penalties" through to the clause "Termination for Unforeseeability".

Article 25. DISPUTES

All disputes to which this contract and the agreements arising from it may give rise, concerning both their validity, interpretation, performance, termination, consequences and effects, shall be submitted to the competent courts under ordinary law.

Article 26. LANGUAGE OF THE CONTRACT

These general terms and conditions of sale are drafted in French. Should they be translated into one or more foreign languages, only the French text shall be authoritative in the event of a dispute.

Article 27. APPLICABLE LAW

These general terms and conditions are subject to French law, to the exclusion of the provisions of the Vienna Convention. This applies to matters of substance as well as to matters of form. In the event of a dispute or complaint, the purchaser shall contact the Provider first in order to obtain an amicable solution.

Article 28. PRE-CONTRACTUAL INFORMATION - CUSTOMER ACCEPTANCE

The Customer acknowledges having been provided, prior to placing their order and to the conclusion of the contract, in a legible and comprehensible manner, with these General Terms and Conditions of Sale and with all the information listed in Article L. 221-5 of the French Consumer Code, and in particular the following information:

• The essential characteristics of the Services, taking into account the communication medium used and the Service concerned;
• The price of the Services and of any additional charges (delivery, for example);
• In the absence of immediate performance of the contract, the date or period by which the Provider undertakes to provide the Services ordered;
• Information relating to the identity of the Provider, its postal, telephone and electronic contact details, and its activities, if this is not clear from the context,
• Information relating to statutory and contractual warranties and how they are implemented;
• The functionality of the digital content and, where applicable, its interoperability;
• Information relating to the right of withdrawal (existence, conditions, time limit, procedures for exercising this right and standard withdrawal form), to the cancellation procedures and other important contractual terms.
• The accepted means of payment.

The act of placing an order on the website "styqr.fr" by a natural person (or legal entity) entails full adherence to and acceptance of these General Terms and Conditions of Sale and the obligation to pay for the Services ordered, which is expressly acknowledged by the Customer, who in particular waives the right to rely on any conflicting document, which would not be enforceable against the Provider.

APPENDIX I - WITHDRAWAL FORM

This form must be completed and returned only if the Customer wishes to withdraw from the order placed on "styqr.fr", subject to any exclusions or limits on the exercise of the right of withdrawal under the applicable General Terms and Conditions of Sale.

For the attention of

StyQR SAS

14 rue des Fauvettes 95360, Montmagny

I hereby give notice of withdrawal from the contract relating to the order for the services set out below:

• - Order of "Date"
• - Order number: ...........................................................
• - Customer name: ...........................................................................
• - Customer address: .......................................................................

Customer's signature (only where this form is notified on paper):