How are my data and my guests’ data protected?
Guests do not need to create an account or provide personal data to view a welcome book. StyQR is hosted in Europe and complies with GDPR; legal notice and privacy policy are on the site.
Data, security and support
6 questions on this theme, with answers written from inside the product and kept up to date by our support team.
The 6 questions
Do my guests need to install an app?
No, nothing to install. The guest scans the QR code or opens the link and the welcome book displays in their browser. If they wish they can add it to their phone home screen to access it like an app.
Does the welcome book work without internet?
The welcome book is consulted online. Once opened it can be added to the home screen and some content already viewed remains accessible. Still display the accommodation wifi prominently.
Is there an internal messaging system with guests?
No in-book conversation: you provide contact methods (phone, WhatsApp, email) in Settings, Contact tab, and the guest contacts you directly. Two things however go to or come from your guests: the automatic sends from the Calendar (email or SMS sent at booking, before arrival, on arrival day and after departure, in your name), and “Notify the host”: a guest who cannot open your welcome book can leave a message which you receive by email without your address being shown.
I need help, can I speak to someone?
Yes: the “Talk to our team” button in the Styky assistant. It shows whether the team is online and when they will return; your question is forwarded immediately, even outside hours, and you can add details afterwards. For an invoice, a blocked account or a commercial request this is the right route.
Does StyQR help reduce environmental impact?
The digital welcome book avoids reprints at each change and worn or lost copies: an instruction that changes is corrected in a minute without throwing stock away. You can also create a section on eco-actions: create a custom category with that name in Practical info (or Check-in / Check-out info) and write your guidance on sorting, water, heating. It is not a module to activate, it is a category you create yourself like any other.
The other themes
The product5The welcome book and its modules22QR code, sharing, posters and paper9Languages and translations8Subscription, payment and billing17Account and login17La Boutique5Calendar, guests and messages to guests37Condition reports14Photos, videos and documents3Statistics and tracking6StyQR AI11Management area: screens and landmarks15
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