6 questions on this theme, with answers written from inside the product and kept up to date by our support team.
Guests do not need to create an account or hand over any personal data to view a welcome book. StyQR is hosted in Europe and complies with the GDPR; the legal notices and privacy policy are on the website.
No, there is nothing to install. Guests scan the QR code or open the link, and the welcome book appears in their browser. If they want to, they can add it to their phone's home screen and use it like an app.
The welcome book is viewed online. Once opened, it can be added to the home screen, and some of the content already viewed remains available. Even so, make the property's wifi details prominent.
No. The welcome book does not include messaging: you list your contact methods (phone, WhatsApp, email) in the Contacts module, and guests reach you directly.
Yes: the "Talk to a human" button in the assistant puts you in touch with the StyQR team. For anything to do with an invoice, a blocked account or a sales enquiry, that is the right route.
A digital welcome book avoids reprinting with every change and avoids damaged or lost copies: a rule that changes is corrected in a minute, with nothing thrown away. You can also devote a section to eco-friendly habits: create a custom category with that name in Practical info (or Check-in info / Check-out info) and write your guidance there, recycling, water, heating. It is not a module to enable, it is a category you create yourself, like any other.
You already have all the information. You're just missing the tool. Your season starts soon: 10 minutes is often all it takes, as the AI does the heavy lifting.
