If some fields in your StyQR booklet are not translated, there may be several reasons. Here are detailed explanations and available solutions:
1. Limit on the number of characters per booklet
- Cause: Each booklet currently has a limit of 150,000 characters for all content, including translations. If this limit is reached, additional content, including translations, cannot be added.
- Current solution:
- If you reach the limit of 150,000 characters, contact StyQR support to request a temporary extension of the number of characters available.
- Coming soon: Soon, you’ll be able to purchase additional characters directly from your StyQR space, according to your needs.
2. Field-by-field translation
- Cause: The current translation requires manual entry field by field. If some fields have not been translated, they remain in their original language.
- Solution:
- Access each untranslated field from your interface and add the necessary translations.
3. Untranslated custom content
- Cause: Text added to specific modules or custom categories (such as local recommendations) is not automatically translated.
- Solution:
- Check each module and category containing custom content and add the corresponding translations.
4. Technical problems or configuration errors
- Cause: A temporary error may prevent some translations from displaying correctly.
- Solution:
- Reload your page or log in again.
- If the problem persists, contact StyQR support for assistance.
Tips for optimum translation management
- Check the number of characters used: Track your consumption of characters per booklet in your interface to anticipate any limitations.
- Plan your translations: Optimize your descriptions and texts so as not to exceed the current limit.
- Prepare to purchase additional characters: A future update will enable additional characters to be purchased as and when required, offering greater flexibility for managing large or multilingual booklets.
If you need any assistance or have any questions about translations or character management, the StyQR support team is on hand to help.