General terms and conditionsof sale and use (CGVU)

Article 1. CONTENT AND SCOPE OF APPLICATION

These General Terms and Conditions of Sale apply, without restriction or reservation, to any purchase of services for the creation and publication of one (or more) welcome booklet(s), intended to be shared with travellers (“the Services”) offered by StyQR SAS (“the Provider”) to consumers and non-professional customers (“the Customers” or “the Customer” or “the User”) on its website “styqr.fr” (“the Site”).

The main features of the Services are presented on the “styqr.fr” website.

The customer is obliged to read them before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.

The details of the Service Provider are as follows:
StyQR SAS, with capital of 1,000 euros, 14 rue des Fauvettes 95360, Montmagny (France), registered with the Pontoise Trade and Companies Register under the unique identification number 824 532 865.

These conditions apply to the exclusion of all other conditions, in particular those applicable to other sales channels for the Services.

These General Terms and Conditions of Sale are accessible at all times on the Website and shall prevail, where applicable, over any other version or any other contradictory document.

In the absence of proof to the contrary, the data recorded in the service provider’s computer system constitutes proof of all transactions concluded with the Customer.

In accordance with the French Data Protection Act of January 6, 1978, reinforced and supplemented by the RGPD (General Data Protection Regulation) that came into force on May 25, 2018, the Customer has the right to access, rectify, oppose, delete and port all of his or her personal data at any time by writing, by post and providing proof of identity, to StyQR SAS – 14 rue des Fauvettes 95360, Montmagny (France).

The Customer acknowledges having the capacity required to contract and acquire the Services offered on the Site.

As these General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer’s purchase is that in force on the website on the date the order is placed.

The Customer declares that he has read and accepted these terms and conditions of sale before placing his order. In this respect, they are enforceable against him in accordance with the terms of article 1119 of the French Civil Code.

Article 2. ORDERING AND SUPPLYING SERVICES

The Customer selects on the Site the Services he wishes to order, as follows:

To register on the Site, all Users must first create a personal account, read and accept, without reservation at the time of registration, the present General Terms and Conditions of Sale.

Access to the Site’s various services is therefore strictly subject to the Customer’s unreserved acceptance of and compliance with these GTC.

1. How to access and register for the service.

In accordance with Article 1127-1 of the French Civil Code, StyQR hereby informs any Internet user wishing to open an account on the Site, and thus enter into a contract with StyQR, of the following information:

2. Creation of a User profile and login details for the Site

Anyone can create a user account via the Site, by entering their first and last name, e-mail address and type of accommodation.

2.1 Profile management and duty of honesty

When registering, the User undertakes to provide truthful information, in particular valid contact details. In the event of an error, the User may at any time contact StyQR’s customer service department at the following address: [email protected]

2.2. Login ID and password

The login and password allow access to the Site’s services and account settings. This connection data is strictly personal and confidential, and the User is solely responsible for the management, confidentiality and storage of this data.

3. Service overview

The Site proposes two offers:

• StyQR Free: free offer with limited functionality ;
• StyQR Premium: pay-as-you-go offer with extended functionality.

This offer exists in the form of a monthly or annual subscription with tacit renewal (hereinafter “the Subscription”).

StyQR Free offer

The StyQR Free offer is limited to 1 User per household for personal use, or 1 User per Company for professional use.
In the event of non-compliance with this rule, StyQR will offer the User concerned the option of merging his or her various “Free” accounts by switching to the “Premium” offer.
Otherwise, StyQR reserves the right to delete the accounts concerned.

Premium subscription

StyQR account holders can take out a monthly or annual Premium subscription (hereinafter “Subscription”).

In this case, the Subscriber benefits from Premium services until he/she decides to terminate his/her Subscription under the conditions set out herein.

The monthly Premium Subscription is for an indefinite period and is renewed each month, by tacit agreement, for the following month, unless the User decides to terminate it, under the conditions set out herein, before the end of the current subscription month.

The annual Premium Subscription is for an indefinite period and is renewed each year, by tacit agreement, for the following year, unless the User decides to terminate it, under the conditions set out herein, before the end of the current subscription year. The User will be notified by e-mail 1 month before the renewal of his subscription.

Trial offer

StyQR offers a trial service to its Users, giving them free access to the Premium service for a limited period (14 days).

Users will need to enter their payment details to activate a trial offer. In the case of an annual subscription, the User will be debited the amount of the subscription the day after the end of the trial period. In the case of a monthly subscription, the User will be charged the subscription fee 30 days after the end of the trial period. If the User does not wish to be charged this amount, he must terminate his subscription before the end of the trial period.

Article 3. RENEWABLE CONTRACT

Subscribing to the Service on the Website implies the conclusion of a contract for one month or one year, depending on the offer subscribed to by the Customer, tacitly renewed for the same period.

Under the terms of article L 215-1 of the French Consumer Code, literally reproduced:

“For contracts for the provision of services concluded for a fixed term with a tacit renewal clause, the professional service provider informs the consumer in writing, by dedicated letter or e-mail, no earlier than three months and no later than one month before the end of the period authorizing the rejection of renewal, of the possibility of not renewing the contract he has concluded with a tacit renewal clause. This information, delivered in clear, comprehensible terms, mentions the non-renewal deadline in a visible box.

Where this information has not been sent to the consumer in accordance with the provisions of the first paragraph, the consumer may terminate the contract free of charge at any time after the renewal date.
Advances made after the last renewal date or, in the case of open-ended contracts, after the date of conversion of the initial fixed-term contract, are in this case reimbursed within thirty days of the termination date, after deduction of the sums corresponding, up to that date, to the performance of the contract. The provisions of this article apply without prejudice to those which by law subject certain contracts to special rules regarding consumer information.”

Article 4. RATES

For individuals, guest houses, B&Bs, concierge services and rental managers:

• The monthly Premium Subscription fee is 3.00 euros incl. VAT per month and per welcome booklet.
• The annual Premium Subscription fee is 30 euros (incl. VAT) per year and per welcome booklet.

For hotels and campsites:

• The monthly Premium Subscription fee is €1.50 incl. VAT per month and per room or pitch.
• The annual Premium Subscription fee is 15 euros incl. VAT per year and per room or pitch.

The difference in price is explained by the difference in the number of simultaneous booklet connections possible. We therefore apply a global price per number of rooms or pitches for hotels and campsites. This pricing will be implemented for new customers as of May 1, 2021. If you were a customer before this date, your rates will not change.

We also provide hotels and campsites with a single booklet in their space. The User may nevertheless ask us to open other booklets free of charge, depending on the number of rooms or pitches. Any additional booklet must have the same address as the first booklet.
If the User has several establishments and wishes to create a new booklet for another establishment, he/she must request this from the StyQR team, who will adjust his/her subscription according to the number of rooms or pitches in this new establishment and open a new booklet for him/her. In the event of non-compliance with this rule, StyQR will propose an adjustment to the User’s subscription.
If this adjustment is not accepted, StyQR reserves the right to delete any additional booklets that are outside the scope of the subscribed subscription. The Service Provider reserves the right to modify its prices at any time, but undertakes to apply the rates in force at the time of the order, subject to availability on that date.
Prices are quoted in euros. Prices include the VAT applicable on the date of the order, and any change in the applicable VAT rate will automatically be reflected in the price of the services.
At no time may sums paid be considered as deposits or down-payments.

If one or more taxes or contributions, in particular environmental taxes, are created or modified, either upwards or downwards, this change may be reflected in the selling price of the products.

Price changes will take effect from the subscription period following the date of the price change.

Article 5. TERMS OF PAYMENT

Payment is made by credit card via the Stripe interface. The customer must enter the card number, the expiry date and the three-digit security code on the back of the card directly in the field provided (entry secured by SSL encryption).

The credit card used will remain registered via the Stripe interface for payment of future instalments. The User may change the credit card associated with his account at any time in his personal space, under “My settings”.

1. Subscription with one booklet

For monthly subscriptions, the subscription fee paid by credit card is collected on the day following the end of the first subscription period, then every month on the anniversary date.

For example, if a User subscribes to the Premium subscription for the first time on 05/04/2019, he will benefit from a 14-day trial until 19/04/2019, after which his Premium subscription will start on 20/04/2019. Its first payment will be cashed on 20/05/2019, and subsequent payments will be made on anniversary dates (20/06/2019, 20/07/2019, etc.).
If a user has already taken advantage of the trial period in the past, their subscription will start immediately upon subscription. For example, if a Premium subscription is taken out on 05/04/2019, the first payment will be collected on 05/05/2019, and subsequent payments will be made on anniversary dates (05/06/2019, 05/07/2019, etc.).

For annual subscriptions, the subscription fee paid by credit card is collected on the day following the end of the trial period, then on the anniversary date.

For example, if a User subscribes to the Premium subscription for the first time on 05/04/2019, he will benefit from a 14-day trial until 19/04/2019, after which his Premium subscription will start on 20/04/2019. Its first payment will be cashed on 20/04/2019, and subsequent payments will be made on anniversary dates (20/04/2020, 20/04/2021, etc.).
If a user has already taken advantage of the trial period in the past, their subscription will start immediately upon subscription. For example, if a Premium subscription is taken out on 05/04/2019, the first payment will be collected on 05/04/2019, and subsequent payments will be made on anniversary dates (05/04/2020, 05/04/2021, etc.).

2. Subscription with several booklets

In the case of monthly subscriptions, the amount is only debited at the end of the current month, and the amount debited corresponds to the number of passbooks subscribed to simultaneously during that period.

For example, if a User subscribes to the Premium subscription with a single passbook, and then wishes to add 3 new passbooks to his offer during the period, the payment received at the end of the month will correspond to the maximum number of passbooks subscribed simultaneously during the period, i.e. in this case 4 passbooks.

For the annual subscription, if the User subsequently wishes to increase the number of passbooks included in his offer, he will then have to pay the difference in price for the current year, pro rata to the number of months remaining before his anniversary date.

For example, a User subscribes with 30 passbooks on 05/04/N. The day after the end of the trial period, i.e. 20/04/N, he pays the annual subscription fee of €840.
On June 15 N, he wishes to add 10 booklets to his subscription. He will then have to pay the sum of €238.33, corresponding to the 11 months remaining before the anniversary date of his subscription.

Article 6. LATE FEES

In the event of late payment and payment of sums due by the Customer beyond the time limit set out above, and after the payment date shown on the invoice sent to the Customer, late payment penalties calculated at a monthly rate of 3% of the amount (including VAT) of the price of the Services shown on the said invoice, will be automatically and automatically due to the Service Provider, without any formality or prior notice.

Article 7. SERVICE AVAILABILITY

StyQR strives to ensure that the Site is available 24 hours a day, 7 days a week. However, access to the Site may be interrupted as part of maintenance operations, hardware or software upgrades, emergency repairs to the Site, or as a result of circumstances beyond StyQR’s control.

StyQR undertakes to take all reasonable measures to limit such disruptions, insofar as they are attributable to it.

Users acknowledge and accept that StyQR assumes no responsibility towards them for any unavailability, suspension or interruption of the Site and may not be held liable for any direct or indirect damage of any kind resulting therefrom.

Article 8. SERVICE MODIFICATION

StyQR reserves the right to develop its services or the Site, in particular by making new functions available or by modifying and/or deleting functions currently offered to Users on the Site.

Article 9. ELECTRONIC SIGNATURE

The on-line provision of the purchaser’s credit card number and the final validation of the order shall constitute proof of the purchaser’s agreement:
Exigibilité des sommes dues au titre du bon de commande,
Signature et acpresse de toutes les opérations effectuées.

In the event of fraudulent use of the bank card, the Customer is invited to contact the support department at the following address: [email protected].

Article 10. PROOF OF TRANSACTION

Computerized registers, kept in the Prestaire’s computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. Purchase orders and invoices are archived on a reliable and durable medium that can be produced as proof.

Article 11. RIGHT OF WITHDRAWAL

When subscribing to the Premium offer, a cooling-off period is offered in the form of a trial offer. The cooling-off period for the paid subscription for which you receive a Trial ends fourteen (14) days after you start the Trial. If you do not terminate the Paid Subscription before the end of the Trial period, you lose your right of withdrawal and authorize StyQR to automatically bill you the agreed price each month (or each year), until you terminate the Premium Subscription.

To exercise your right of withdrawal, simply send us your decision to withdraw from this contract by e-mail in an unambiguous statement: [email protected]. The date taken into account will be the date the e-mail is sent. The welcome booklet(s) and access to them will then be immediately deactivated.

You can also cancel your subscription from the “My subscription” page in your user area, by reducing the number of booklets included in the Premium offer to 0 for the following period.

The Trial can only be carried out once per User. If the User exercises his/her right of withdrawal at the end of the Trial period, and then re-subscribes, he/she will be immediately committed to the chosen subscription period (annual or monthly), without any further cooling-off period.

Article 12. CANCELLATION OF SUBSCRIPTION

If the User has subscribed, with or without a trial offer, to the Premium Subscription from the Site, he/she must, in order to cancel it, send a request by e-mail to the following address: [email protected], indicating his/her login. A message confirming the request will be sent to the User.

You can also cancel your subscription from the “My subscription” page in your user area, by reducing the number of booklets included in the Premium offer to 0 for the following period.

If the User indicates that he wishes to terminate the Subscription before the end of the current period, his request will take effect on the day following the last day of the subscription period (i.e. the anniversary date). The User will then automatically switch to the StyQR Free formula.

Article 13. ACCOUNT DELETION

The Service Provider reserves the right to suspend and/or delete the account of any User who contravenes these terms and conditions.

StyQR reserves the right to delete an account that has been inactive for more than 12 months.
The User may request the deletion of his/her account by sending an e-mail to the following address: [email protected].

Any unsubscription from the Site will take effect as soon as possible.

Article 14. SERVICE PROVIDER’S LIABILITY – WARRANTY

The Service Provider guarantees, in accordance with legal provisions and without additional payment, the Customer against any lack of conformity or latent defect resulting from a design or manufacturing fault in the Services ordered.

In order to assert its rights, the Customer must inform the Service Provider, in writing, of the existence of defects or lack of conformity within a maximum period of 5 days from the provision of the Services.

The Service Provider will reimburse or rectify or have rectified (as far as possible) the services deemed defective as soon as possible and at the latest within 30 days of the Service Provider’s discovery of the defect or fault. Reimbursement will be made by crediting the Customer’s bank account or by cheque sent to the Customer.

The Service Provider’s guarantee is limited to the reimbursement of Services actually paid for by the Customer, and the Service Provider shall not be held liable or in default for any delay or non-performance resulting from the occurrence of a case of force majeure as usually recognized by French case law.

The Services provided through the Service Provider’s Site comply with the regulations in force in France. The Service Provider may not be held liable in the event of non-compliance with the legislation of the country in which the Services are provided, which must be verified by the Customer, who is solely responsible for the choice of Services requested.

Article 15. USER RESPONSIBILITIES

The User is solely responsible for the messages, content and information he or she places online on the Site. The Service Provider may not be held liable for content transmitted or placed online by Users on the Site, over which StyQR has no control or monitoring power.

The User expressly undertakes, under penalty of criminal or civil liability, to ensure that the messages he or she disseminates are not of a nature to, without this list being exhaustive :

• Constitute a violation of the intellectual property rights of third parties; in this respect, the User undertakes not to reproduce or communicate to the public on the Site elements protected by copyright, registered as trademarks or more generally protected by any other intellectual property right held by third parties without the prior consent of the holder(s) of such property rights;
• Contain computer viruses likely to interrupt, destroy or alter the functionalities of the Site;
• Apologize for crimes or contain messages that are illegal, threatening, pedophilic, pornographic, defamatory, obscene, hateful, racist, anti-Semitic, xenophobic, revisionist or contrary to public order or morality;
• Invade the privacy or dignity of others;
• Incite violence, fanaticism, crime, suicide, hatred because of religion, race, gender, sexual orientation, ethnicity ;
• Harass other Users with whom the User has come into contact during discussions on the various communication areas of the site;
• Promote or encourage any criminal activity or enterprise;
• Solicit and/or communicate passwords and/or personal information for commercial or illegal purposes;
• Transmit chains of e-mails, unsolicited mass mailings, instant messages, unwanted advertising messages or unsolicited mail;
• Include advertisements and/or solicitations to offer products and/or services for sale through the Site;
• Contain addresses or hypertext links to external sites whose content is contrary to the laws and regulations in force, which infringe the rights of third parties or which would be contrary to these conditions.

The Service Provider distributes in electronic format, via its Site, welcome booklets written by Users with the aim of providing information about their accommodation.
The Site is merely a means for Users to transmit information to their readers, under their own responsibility, in the form of a digital welcome booklet for their accommodation.
The purpose of the Site is therefore not to guarantee the completion or proper execution of a traveler’s visit to the User.
As StyQR is not a party to the conclusion of the contract giving rise to a visit by the traveler to the User’s premises, it cannot verify the regularity of the contract (whether with regard to the free availability of the property, the conditions of formation of the contract, the lawfulness of the obligations contractually incumbent on one or other of the Users or for any other reason), nor its proper execution.
The attention of Users is therefore drawn to the risks associated with the provision or occupation of Accommodation, in particular the risk of damage to the property or theft of certain items in it.

The User is solely responsible for the safekeeping and confidentiality of his StyQR identifiers and undertakes not to communicate, at any time whatsoever, his password to any other User or to use the account, pseudonym and password of another User. The User guarantees the accuracy of the information provided to StyQR for the purposes of registration and undertakes to notify StyQR of any subsequent changes.

The User acknowledges that StyQR reserves the right, in the event that the User’s use of the Site is contrary to the present terms and conditions and, more generally, to the laws and regulations in force, to proceed immediately and without prior notice with the User’s deregistration from the Site’s services and/or the blocking of the User’s access to the Site.

StyQR shall not be held liable for any financial or commercial loss, damage to reputation, or any direct or indirect loss arising from the use of the Site by Users.

StyQR reserves the right to provide, at the request of any legitimate authority, any information enabling or facilitating the identification of the offending User.

Article 16. INTELLECTUAL PROPERTY

The content of the Website is the property of the Service Provider and its partners and is protected by French and international intellectual property laws.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

In addition, the Service Provider retains all intellectual property rights to photographs, presentations, studies, drawings, models, prototypes, etc., produced (even at the Customer’s request) for the purpose of providing the Services to the Customer.

The Customer therefore refrains from reproducing or exploiting the said studies, drawings, models and prototypes, etc., without the Vendor’s express prior written authorization, which may be subject to a financial consideration.

Article 17. INFORMATION TECHNOLOGY AND CIVIL LIBERTIES

Pursuant to Law 78-17 of January 6, 1978, amended by Law no. 2018-493 of June 20, 2018, it is reminded that the personal data requested from the Customer is necessary for the processing of his/her order and the preparation of invoices, in particular.

This data may be communicated to any of the Vendor’s partners responsible for executing, processing, managing and paying for orders.

The processing of information communicated via the Website complies with legal requirements for the protection of personal data, and the information system used ensures optimum protection of such data.

In accordance with current national and European regulations, the customer has a permanent right of access, modification, rectification, opposition, portability and limitation of the processing of information concerning him or her.

This right may be exercised under the terms and conditions defined on the Site.

The Customer is referred to the information on PROTECTION OF PERSONAL DATA on the Site.

Article 18. PARTIAL NON-VALIDATION

If one or more stipulations of these terms and conditions are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain their full force and scope.

Article 19. NON-WAIVER

The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in these general terms and conditions shall not be interpreted for the future as a waiver of the obligation in question.

Article 20. IMPREVISION

In the event of a change in circumstances unforeseeable at the time of conclusion of the contract, in accordance with the provisions of article 1195 of the French Civil Code, the Party which has not agreed to assume the risk of excessively onerous performance may request renegotiation of the contract from its co-contractor.

Article 21. EXCEPTION OF NON-PERFORMANCE

Pursuant to article 1219 of the French Civil Code, either party may refuse to perform its obligation, even if it is due, if the other party fails to perform its obligation and if such non-performance is sufficiently serious, i.e. likely to jeopardize the continuation of the contract or fundamentally upset its economic equilibrium.
The suspension of performance will take effect immediately upon receipt by the defaulting Party of the notice of default sent to it to this effect by the Party suffering the default, indicating the intention to apply the exception of non-performance for as long as the defaulting Party has not remedied the default noted, served by registered letter with acknowledgement of receipt or on any other durable written medium providing proof of posting.
This exception may also be used as a preventive measure, in accordance with the provisions of article 1220 of the French Civil Code, if it is clear that one of the Parties will not perform its obligations on the due date, and that the consequences of such non-performance are sufficiently serious for the Party suffering the default.
This option is used at the risk and peril of the Party taking the initiative.
The suspension of performance will take effect immediately upon receipt by the Party presumed to be in default of the notification of the intention to apply the preventive non-performance exception until such time as the Party presumed to be in default performs the obligation for which a future breach is manifest, served by registered letter with acknowledgement of receipt or on any other durable written medium that provides proof of dispatch.
However, if the impediment is definitive or persists beyond 30 days from the date on which the impediment is noted by registered letter, the present contract will be purely and simply terminated in accordance with the terms defined in the article “Termination for failure by a party to meet its obligations” in article 17.

Article 22. FORCED EXECUTION IN KIND

Notwithstanding the provisions of article 1221 of the French Civil Code, the Parties agree that in the event of either Party failing to meet its obligations, the defaulting Party may not seek enforcement.

Article 23. FORCE MAJEURE

The Parties shall not be held liable if the non-performance or delay in the performance of any of their obligations as described herein is due to an event of force majeure, as defined in article 1218 of the French Civil Code.
The obligations of the Parties shall then be suspended 30 days after dispatch of a registered letter with acknowledgement of receipt.
The Party noting the event shall immediately inform the other Party of its inability to perform its obligations, and shall justify this to the latter. The suspension of obligations shall under no circumstances be a cause of liability for non-performance of the obligation in question, nor lead to the payment of damages or late penalties.
However, as soon as the cause of the suspension of their mutual obligations has disappeared, the parties will make every effort to resume normal performance of their contractual obligations as soon as possible. To this end, the hindered party will notify the other party of the resumption of its obligation by registered letter with acknowledgement of receipt.
During this suspension, the parties agree that the costs generated by the situation will be borne by the hindered party.
If the hindrance is definitive or lasts for more than one month, the present contract will be purely and simply terminated in accordance with the terms defined in the article “Termination for force majeure”.

Article 24. TERMINATION OF CONTRACT

Resolution for unforeseen circumstances

Notwithstanding the clause entitled “Termination for failure by a party to fulfil its obligations” set out below, termination for failure to fulfil an obligation that has become excessively onerous may only occur 30 days after receipt of a formal notice stating the intention to apply the present clause, sent by registered letter with acknowledgement of receipt or by any extrajudicial act.

Termination for non-performance of a sufficiently serious obligation

The defaulting Party may, notwithstanding the clause entitled “Termination for failure by one Party to perform its obligations” set out below, in the event of sufficiently serious non-performance of any of the obligations incumbent upon the other Party, notify the defaulting Party by registered letter with acknowledgement of receipt, of the wrongful termination of the present contract, 30 days after the sending of a formal notice to perform which has remained unsuccessful, in application of the provisions of article 1224 of the French Civil Code.

Resolution for force majeure

Termination by operation of law for reasons of force majeure, notwithstanding the clause “Termination for failure by a party to meet its obligations” set out below, may only take place 30 days after formal notice has been sent by registered letter with acknowledgement of receipt or by any extrajudicial act.

Termination for breach of obligations by a party

In the event of non-compliance by either party with its obligations under this contract, the contract may be terminated at the discretion of the aggrieved party.

It is expressly understood that such termination due to a party’s failure to meet its obligations will take place ipso jure 30 days after a formal notice to perform has been sent, which has remained wholly or partly without effect. The formal notice may be served by registered letter with acknowledgement of receipt or by any extrajudicial act.

Provisions common to all termination cases

It is expressly agreed between the Parties that the debtor of an obligation to pay under the terms of this agreement will be validly put in default by the mere payability of the obligation, in accordance with the provisions of article 1344 of the French Civil Code.
If the Service Provider implements one or more of the termination clauses in this contract, the fees remaining due at the date of implementation shall become payable, without prejudice to any damages that may be claimed.
In any event, the injured party may apply to the courts for the award of damages, without prejudice to the application of the penalties provided for in the article “Penalties for late payment” in the article “Termination due to unforeseen circumstances”.

Article 25. DISPUTE

All disputes arising out of or in connection with the present contract and the agreements resulting therefrom, concerning their validity, interpretation, performance, resolution, consequences and consequences, shall be submitted to the competent courts under the conditions of ordinary law.

Article 26. CONTRACT LANGUAGE

These terms and conditions of sale are written in French. Should they be translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.

Article 27. APPLICABLE LAW

These terms and conditions are governed by French law, to the exclusion of the provisions of the Vienna Convention. This applies to both substantive and formal rules. In the event of a dispute or claim, the purchaser should first contact the Service Provider for an amicable solution.

Article 28. PRE-CONTRACTUAL INFORMATION – CUSTOMER ACCEPTANCE

Prior to placing an order and entering into a contract, the Customer acknowledges having been provided, in a legible and comprehensible manner, with these General Terms and Conditions of Sale and with all the information listed in article L. 221-5 of the French Consumer Code, and in particular with the following information:

• The essential characteristics of the Services, taking into account the communication medium used and the Service concerned;
• The price of the Services and ancillary costs (e.g. delivery);
  in the absence of immediate execution of the contract, the date or deadline by which the
• The Service Provider undertakes to provide the Services ordered;
• Information relating to the identity of the Service Provider, its postal, telephone and electronic contact details, and its activities, if not apparent from the context,
• Information on legal and contractual warranties and how to make use of them;
• The functionalities of digital content and, where applicable, its interoperability;
• The possibility of resorting to conventional mediation in the event of a dispute ;
• Information on the right of withdrawal (existence, conditions, deadline, procedures for exercising this right and standard withdrawal form), cancellation procedures and other important contractual conditions.
• Payment methods accepted.

The fact that a natural person (or legal entity) places an order on the “styqr.fr” website implies full acceptance of these General Terms and Conditions of Sale and the obligation to pay for the Services ordered, which is expressly recognized by the Customer, who waives the right to rely on any contradictory document that may be unenforceable against the Service Provider.

APPENDIX I WITHDRAWAL FORM

The present form must be completed and returned only if the Customer wishes to withdraw from the order placed on “styqr.fr”, unless exclusions or limitations to the exercise of the right of withdrawal apply in accordance with the applicable General Terms and Conditions of Sale.
For the attention of

StyQR SAS
14 rue des Fauvettes 95360, Montmagny

I hereby give notice of withdrawal from the contract for the services listed below:

– Order from “Date”
– Order number: …………………………………………………..
– Customer name: …………………………………………………………………
– Customer address: ……………………………………………………………..

Customer’s signature (only if this form is sent on paper) :