5 mistakes to avoid when welcoming your travellers

It’s not uncommon to be unsure of the best way to welcome travellers to your home. In trying to do the right thing, you end up acting awkwardly. Don’t panic, StyQR has outlined the 5 mistakes to avoid for a successful welcome!

It’s clear that repeating the same speech over and over again on the arrival of each new traveler can be cumbersome and redundant. You tire of repeating the same questions, introductions and explanations. As a result, you unpack your tirade all at once and unconsciously move too fast. Beware, your guests may take this as a lack of courtesy. In fact, an awkward welcome could make your travelers feel uncomfortable. Take a deep breath, put on your best smile and take the time to answer any questions. In addition, creating your own digital welcome booklet will enable you to convey all the information you need quickly and easily.

Don’t keep your guests waiting too long. They’re there first and foremost to rest and catch up with each other. Don’t forget that they’ve just had a long journey. Set them free as soon as possible, because they’ll never dare tell you themselves.

Your tenants need to be able to reach you when they need you. But the rest of the time, keep a low profile. Let them enjoy their time alone. And don’t be too intrusive, just because they’re staying in one of your bedrooms. Not everyone wants company! Some people choose an Airbnb rental to save money on the price of their stay, not to socialize with the owner.

What’s the point of a lovely decoration if it’s made in a place that’s unsanitary and of dubious cleanliness? Not much, or a predictable disappointment! Avoid putting your travelers in an unpleasant environment. Clean the rooms used by your guests, including bedrooms, bathrooms and kitchens. Check floors for hair, stains, dust and mildew. Between two stays, check that everything is in good condition again: change the sheets and towels provided for travelers. Clear out the rubbish, food and objects left behind by previous travellers.

Imagine travelers who’ve come a long way to get to you. Once there, you tell them that certain items are not included in the price they paid, that you’ve run out of sheets or that Gipsy your dog will be staying with you even though it wasn’t specified. It’s totally inconceivable! Plan ahead and anticipate such situations. If something unexpected happens, keep calm, be courteous and precise. Play down the problem and propose solutions.