5 mistakes to avoid when welcoming your guests

It is very common not to know the best way to welcome guests into your property. With the best intentions, you end up getting it slightly wrong. Don't worry: in the next few lines, StyQR shares the 5 mistakes to avoid for a welcome that hits the mark!1. Rushing through itLet's be honest, repeating the same speech every time a new guest arrives can quickly feel heavy and repetitive. You grow tired of asking the same questions, giving the same introductions and the same explanations. The result: you deliver your whole monologue in one go and, without realising it, you go far too fast. Be careful, because your guests may read this as a lack of courtesy. An awkward welcome can genuinely make guests feel uncomfortable. Take a deep breath, put on your warmest smile and take the time to answer every question. To help, creating your digital welcome book lets you pass on all the useful information quickly and easily.2. Keeping your guests waitingDon't hold your guests up for too long. They are there first and foremost to rest and enjoy each other's company. Remember that they have just come off a long journey. Let them go as soon as you can, because they will never dare to say so themselves.3. Being there throughout the whole stayYour guests need to be able to reach you if something comes up. The rest of the time, be discreet. Let them enjoy their moments of relaxation in peace. Don't be overbearing or intrusive during their stay just because they are sleeping in one of the rooms of your house. Not everyone is looking for company! Some people choose an Airbnb rental to save money on the cost of their stay, not to socialise with the owner.4. Cleanliness that leaves something to be desiredWhat is lovely decor worth if the place itself is unhygienic and questionably clean? Not much, other than a predictable disappointment! Don't settle your guests into unpleasant surroundings. Clean the rooms guests will use: the bedrooms, the bathrooms and the kitchen. Check there are no hairs, marks, dust or mould on the floors. Between stays, make sure everything is back in good order: change the bed linen and the towels provided for guests. Empty the bin and clear away any food or items left behind by previous guests.5. Springing an unwelcome surpriseImagine guests who have travelled a long way to reach you. Once they arrive, you tell them that certain things are not actually included in the price they paid, that you have run out of bed linen, or that Gipsy the dog will be in the property after all, when it was never mentioned. That is simply unacceptable! Plan everything in advance and anticipate situations like these. If something unexpected happens, stay calm, be courteous and be clear. Take the drama out of the problem and offer solutions.