Your guests read in their own language, without you writing a word of it.
Four guests in ten open their welcome book in a language other than French. You write once, in French, and the welcome book appears in German for the family from Cologne and in Portuguese for the couple from Porto.
The Sunday evening message, in English
Your Dutch guests arrived two hours ago. They can't work out the heating, and they message you in English at 10pm. You reply in shaky English, they reply, you reply again. That same exchange, in Dutch and without you, fits into three lines of the welcome book already open in front of them.
How it works
What it includes
- 14 languages available, including English, German, Spanish, Italian, Dutch and Portuguese.
- 150,000 characters of translation included per year in the subscription.
- Your edits are kept: if you rework a sentence by hand, the next translation won't overwrite it.
- Content added after a translation is caught up by running it again: only what's missing is processed.
- Translation covers every module, including local recommendations and check-in instructions.
The questions we're asked
Does the guest have to choose a language?
No. The welcome book appears in their phone's language if it's switched on for that welcome book. The selector lets them change if they wish.
What happens if I don't have enough translation credits?
Nothing is translated, and nothing is charged. Your balance is visible in your account, and a top-up is offered. Until you top up, your welcome book stays exactly as it is.
Some fields aren't translated, why?
Three possible causes: the language isn't switched on for that welcome book, credits ran out along the way, or the content was added after the last translation. Running the translation again handles what's left.
Can I correct a translation myself?
Yes, straight in the field concerned. Your correction is kept and won't be overwritten by a later translation.
You switch it on from your account, whenever you need it.
Start with the welcome book: 14-day trial, all the features, no card required. The extras can be added afterwards, à la carte.
Photo: Vitaly Gariev on Unsplash
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