A breakfast in bed for your guests? Here is Baguette à Bicyclette.
Make the difference and pamper your guests with a breakfast in bed! Yes, when you say a romantic stay, you mean a breakfast in bed. An extra service in your guest house (or your rental) Airbnb) is always synonymous with customer satisfaction.
Baguette à Bicyclette,
a gourmet start-up
That’s why StyQR offers you today to discover Baguette à Bicyclette, a flourishing start-up born from a fusion between a passion for sports, entrepreneurship and a taste for good things! An innovative concept that consists in the delivery of good breakfasts at home. Why not let your travelers take advantage of this precious morning time to relax far from stress and agitation? A great way to start the day and enjoy the activities planned.
The concept
The concept of Baguette à Bicyclette is based on 3 core values:
Proximity : Baguette à Bicyclette selects natural products while taking care to respect the local or at least French economic fabric
Quality : They bring a wide range of quality products including “organic” breads labeled Ecocert, all to delight your taste buds!
Ecology : The deliveries are made by bike, the respect of the environment is guaranteed. If you are in Lyon or in the Lyon region, you will soon be able to meet one of the delivery men wearing the Baguette à Bicyclette colors or the flocked cargo bike!
Otherwise, don’t worry! Baguette à Bicyclette will soon be available in all French cities.
The formula
A large choice of quality local products selected with care will be proposed to your guests (fresh bread, seasonal fruits, pastries, fruit juices, butter, jam, granola…). Create and compose your own formulas including your own resale prices. With a guaranteed uninterrupted service, you will place your order in the evening until 7pm. Your travelers will be delivered the next morning on time, by bike, and with a big smile.
To please your customers, two solutions are possible:
- Surprise them and order for them!*
- Offer a gift voucher so that they can order whenever they want.
What’s up? Ready to surprise your travelers? It’s here :
The major hotel trends of 2019
In constant competition with guest houses and rentals Airbnb, Hotels need to reinvent themselves in order to appeal to tourists. Today, StyQr has unearthed some must-follow trends to improve the customer experience in 2019. Whether you’re an independent hotel or a large hotel chain, you need to anticipate the next few months of this new year in order to shine again in your industry.
The customer
experience
Communication, the basis of any relationship
In order to stand out, you need to connect with your community. Customers must feel comfortable, at home and satisfied. There should be no distance. To do so, you can propose activities or sports, cultural or artistic events to be done in the hotel’s living spaces or outside. Inform your future clients about the leisure activities available in your city. Moreover, you can also use social networks, newsletters, applications, sms… Disseminate quality information, with unique content. Develop yourself by promoting and developing the image of your establishment, build customer loyalty, federate your teams around your history and your values. The image you reflect will be a mirror of your identity.
Storytelling
Find your DNA and give it life. Create your own universe with your graphic charter, your colors, your style of furniture, your decoration or an atypical service. Build on the history of the creation of your hotel. Be imaginative, rethink the uniform of your employees for example.
Local and
ecological authenticity
Dining Experience
A large majority of travelers choose hotels primarily for their food and dining experiences. Incorporate a chef’s dish special to your hotel into your menu. Give tourists a change of scenery by highlighting the culinary specialties of the country or region. Why not offer cooking classes for adults and children in the hotel restaurant? And of course, use organic ingredients from local farms. Finally, you can surprise your guests with breakfast in bed !
A commitment to the environment
In 2019, travelers are committing to becoming more and more eco-friendly. By reducing your environmental footprint, you’ll not only attract more travelers, but you’ll also save a lot of money. Among the measures your guests will be able to notice right away; (eco-friendly toiletries, lights and air conditioning that automatically turn off when no one is in the room, and a towel reuse policy).
Hotel
technology
Interconnected devices
Have you ever heard of the “smart hostel”? It’s a system that aims to replace checking into a hotel, opening the doors, changing the lights, temperature and powering the candles with the push of a button (on your smartphone). So, in 2019, we will see more and more connected rooms in hotels. Assuming every employee and guest has a personal device, it will be more obvious to communicate with the hotel server and thus have access to room controllers.
The digital welcome booklet
In 2019, say goodbye to the paper welcome booklet, and go digital! StyQR will allow you to surprise your customers with the modernity of your methods, while providing them with all the practical information they need during their stay. No more incessant phone calls to the reception desk and no more forgotten information.
Create easily and freely In your digital welcome booklet, add the necessary information (wifi code, digicode, good addresses, tips on how to use the appliances, useful numbers…). To access it, travelers scan the QR code dedicated to you. You can make this QR code a real decoration tool by putting it in a frame that will perfectly match your interior.
5 mistakes to avoid when welcoming your travelers
It is common to be unsure of the most appropriate way to welcome your travelers to your home. In trying to do the right thing, you end up acting awkwardly. Don’t panic, StyQR gives you in these few lines the 5 mistakes to avoid for a successful welcome!
1. Being too quick
It is clear that repeating the same speech over and over again upon the arrival of each new traveler can be cumbersome and redundant. You get tired of repeating the same questions, introductions, and explanations. As a result, you unpack your tirade at once and you unconsciously go too fast. Beware, your guests could take this as a lack of courtesy. Indeed, an awkward welcome could make your travelers feel uncomfortable. Take a deep breath, put on your best smile and take the time to answer all questions. In addition, the creation fo your digital welcome booklet will allow you to transmit easily and quickly all useful information.
2. Making your guests late
Don’t keep your guests for long. They are there above all to rest and to meet each other. Don’t forget that they have just made a long journey. Release them as soon as possible because they will never dare to tell you themselves.
3. Impose your presence throughout the stay
Your tenants should be able to reach you if they need to. But the rest of the time, be discreet. Let them enjoy their moments of relaxation in solitude. Don’t be too invasive and intrusive in their stay, under the pretext that they are staying in one of the rooms of your house. Not everyone is looking for company! Some people choose an Airbnb rental to save money on the price of their stay, not to socialize with the owner.
4. Cleanliness of the premises that leaves something to be desired
What good is a beautiful decoration if it is made in an unsanitary and unclean place? Not much, or a predictable disappointment! Avoid putting your travelers in an unpleasant environment. Clean the rooms used by travelers, the bedrooms, bathrooms and kitchen. Check floors for hair, stains, dust and mildew. Between stays, check that everything is in good condition: change the sheets and towels available to travelers. Clear out the trash, food and items left behind by previous travelers.
5. Reserve a bad surprise
Imagine travelers having traveled a long distance to get to you. Once there, you tell them that some items are not included in the price they paid, that you have no more sheets or that Gipsy your dog will be present in your accommodation when it was not specified. This is completely inconceivable! Plan everything in advance and anticipate this kind of situation. In the event of an unforeseen event, keep calm, be courteous and precise. Play down the problem and propose solutions.