Superhosts: their advice for a worry-free rental

That’s it, you have your reservations for the month. But how to make your guests come back? How to get good feedback from them after booking. We give you the tips of the superhosts to make it possible!

1. Keep your personal touch

For us, it’s crucial to offer a warm experience while preserving personal touches like family photos because it’s this authenticity that many travelers are looking for.” Ludovic and Maxime, Paris, Île-de-France.

It is important that travelers feel at home in a pleasant atmosphere. For this, don’t hesitate to leave what makes your accommodation “alive”. Guests will come back for the little details.


2. Trust

“We are flexible with our travelers and go out of our way to make sure they have a memorable experience and they return the favor! Recently a couple gave me a plant that I found in the accommodation when I was cleaning, this little gesture touched me. It’s important to establish a relationship of trust, people are respectful when they feel respected.”

This relationship of trust will benefit you for several reasons: you will be serene during the rental and so will your guests, you will be able to count on them to rate you positively and you will have one more chance that they will come back! Who knows, thanks to them you may even become superhosts !

3. Cultivating a sense of service

“I always try to make myself available to travelers without being intrusive. I like to know that they feel at home, while guaranteeing them a total change of scenery thanks to the atypical setting of the barge. I always listen to the travelers and make sure there is mutual respect.” Boris, Rezé, Pays de la Loire.

Being attentive to your guests, present without being intrusive, these are the keys to guests who come back or talk about you.

Small attentions are the key to a successful stay.

And you, what do you do to delight your guests?