Our FAQ

Payment and billing

Our FAQ

Payment and billing

Cliquez ici to discover our prices.

For the monthly subscription, the amount of the subscription paid by credit card is cashed the day after the end of the first subscription period, then every month on the anniversary date.

For example, if you subscribe to the Premium subscription for the first time on 05/04/2019, you will have a 14-day trial period until 19/04/2019, then your Premium subscription will start on 20/04/2019. Your first payment will be cashed on 20/05/2019, then the following payments will be made at anniversary date (20/06/2019, 20/07/2019…).

If you have already benefited from the trial period in the past, your subscription will start immediately upon subscription. Thus, if you subscribe to the Premium subscription on 05/04/2019, your first payment will be cashed on 05/05/2019, then the following payments will be made on anniversary dates (05/06/2019, 05/07/2019…).

If you have several booklets, the amount of your subscription being cashed only at the end of the current monthly payment, the amount debited will correspond to the number of booklets used simultaneously during this period.

For example, if you subscribe to the Premium membership with one booklet and then wish to create 3 new booklets during the period, the payment collected at the end of the month will correspond to the maximum number of booklets subscribed simultaneously during the period, i.e. in this case 4 booklets.

For the annual subscription, the subscription amount paid by credit card is cashed the day after the end of the trial period, then on the anniversary date.

For example, if you subscribe to the Premium subscription for the first time on 05/04/2019, you will have a 14-day trial period until 19/04/2019, then your Premium subscription will start on 20/04/2019. Your first payment will be cashed on 20/04/2019, then the following payments will be made at anniversary date (20/04/2020, 20/04/2021…).

If you have already benefited from the trial period in the past, your subscription will start immediately when you subscribe. Thus, if you subscribe to the Premium subscription on 05/04/2019, your first payment will be cashed on 05/04/2019, then the following payments will be made on anniversary dates (05/04/2020, 05/04/2021…).

If you have opted for the annual subscription with a certain number of booklets, and you wish to increase the number of booklets included in your offer, you will have to pay the difference in price for the current year, in proportion to the number of months remaining before your anniversary date.

For example, if you subscribe with 30 booklets on 05/04/2019, you pay the day after the end of the trial period, i.e. 20/04/2019, the amount of your annual subscription, i.e. 900€. On June 15, 2019, you wish to add 10 booklets to your subscription. You will then have to pay the sum of 250€, corresponding to the 11 months remaining before the anniversary date of your subscription.

Your online payment is secured via the Stripe payment interface.

You will automatically receive your invoice by e-mail once the payment is made. You can also find your invoices in your personal space, on the page “Invoices”.

Cliquez ici to discover our prices.

For the monthly subscription, the amount of the subscription paid by credit card is cashed the day after the end of the first subscription period, then every month on the anniversary date.

For example, if you subscribe to the Premium subscription for the first time on 05/04/2019, you will have a 14-day trial period until 19/04/2019, then your Premium subscription will start on 20/04/2019. Your first payment will be cashed on 20/05/2019, then the following payments will be made at anniversary date (20/06/2019, 20/07/2019…).

If you have already benefited from the trial period in the past, your subscription will start immediately upon subscription. Thus, if you subscribe to the Premium subscription on 05/04/2019, your first payment will be cashed on 05/05/2019, then the following payments will be made on anniversary dates (05/06/2019, 05/07/2019…).

If you have several booklets, the amount of your subscription being cashed only at the end of the current monthly payment, the amount debited will correspond to the number of booklets used simultaneously during this period.

For example, if you subscribe to the Premium membership with one booklet and then wish to create 3 new booklets during the period, the payment collected at the end of the month will correspond to the maximum number of booklets subscribed simultaneously during the period, i.e. in this case 4 booklets.

For the annual subscription, the subscription amount paid by credit card is cashed the day after the end of the trial period, then on the anniversary date.

For example, if you subscribe to the Premium subscription for the first time on 05/04/2019, you will have a 14-day trial period until 19/04/2019, then your Premium subscription will start on 20/04/2019. Your first payment will be cashed on 20/04/2019, then the following payments will be made at anniversary date (20/04/2020, 20/04/2021…).

If you have already benefited from the trial period in the past, your subscription will start immediately when you subscribe. Thus, if you subscribe to the Premium subscription on 05/04/2019, your first payment will be cashed on 05/04/2019, then the following payments will be made on anniversary dates (05/04/2020, 05/04/2021…).

If you have opted for the annual subscription with a certain number of booklets, and you wish to increase the number of booklets included in your offer, you will have to pay the difference in price for the current year, in proportion to the number of months remaining before your anniversary date.

For example, if you subscribe with 30 booklets on 05/04/2019, you pay the day after the end of the trial period, i.e. 20/04/2019, the amount of your annual subscription, i.e. 900€. On June 15, 2019, you wish to add 10 booklets to your subscription. You will then have to pay the sum of 250€, corresponding to the 11 months remaining before the anniversary date of your subscription.

Your online payment is secured via the Stripe payment interface.

You will automatically receive your invoice by e-mail once the payment is made. You can also find your invoices in your personal space, on the page “Invoices”.