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For monthly subscriptions, the subscription fee paid by credit card is collected on the day following the end of the first subscription period, then every month on the anniversary date.
For example, if you sign up for Premium membership for the first time on 05/04/2022, you will have a 14-day trial period until 19/04/2022, after which your Premium membership will start on 20/04/2022. Your first payment will be cashed on 20/05/2022, and subsequent payments will be made on anniversary dates (20/06/2022, 20/07/2022…).
If you have already taken advantage of the trial period in the past, your subscription will start immediately. For example, if you take out a Premium subscription on 05/04/2022, your first payment will be collected on 05/05/2022, and subsequent payments will be made on anniversary dates (05/06/2022, 05/07/2022…).
If you have more than one passbook,the amount of your subscription will only be debited at the end of the current month. The amount debited will correspond to the number of passbooks used simultaneously during this period.
For example, if you take out a Premium subscription with a single passbook, and then wish to create 3 new passbooks during the period, the payment received at the end of the month will correspond to the maximum number of passbooks taken out simultaneously during the period, i.e. 4 passbooks in this case.
For annual subscriptions, the subscription fee paid by credit card is collected on the day following the end of the trial period, then on the anniversary date.
For example, if you sign up for Premium membership for the first time on 05/04/2022, you will have a 14-day trial period until 19/04/2022, after which your Premium membership will start on 20/04/2022. Your first payment will be cashed on 20/04/2022, and subsequent payments will be made on anniversary dates (20/04/2023, 20/04/2024…).
If you have already taken advantage of the trial period in the past, your subscription will start immediately. For example, if you take out a Premium subscription on 05/04/2022, your first payment will be cashed on 05/04/2022, and subsequent payments will be made on anniversary dates (05/04/2023, 05/04/2024…).
If you have opted for an annual subscription with a certain number of booklets, and then wish to increase the number of booklets included in your offer, you will have to pay the difference in price for the current year, pro rata to the number of months remaining before your anniversary date.
For example, if you subscribe with 30 passbooks on 05/04/2019, you will pay your annual subscription fee of €900 the day after the trial period ends, i.e. on 20/04/2022. On June 15, 2022, you wish to add 10 booklets to your subscription. You will then have to pay €250, corresponding to the 11 months remaining before the anniversary date of your subscription.
Your online payment is secured via the Stripe payment interface.
You will automatically receive your invoice by e-mail once the payment is made. You can also find your invoices in your personal space, on the page “Invoices”.