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For the monthly subscription, the amount of the subscription paid by credit card is cashed the day after the end of the first subscription period, and then every month on the anniversary date.
For example, if you subscribe to the Premium subscription for the first time on 05/04/2022, you will have a 14-day trial period until 19/04/2022, then your Premium subscription will start on 20/04/2022. Your first payment will be cashed on 20/05/2022, and subsequent payments will be made on anniversary dates (20/06/2022, 20/07/2022…).
If you have already taken advantage of the trial period in the past, your subscription will start immediately upon subscription. For example, if you take out a Premium subscription on 05/04/2022, your first payment will be collected on 05/05/2022, and subsequent payments will be made on the anniversary date (05/06/2022, 05/07/2022…).
If you have several passbooks, the amount of your subscription will only be cashed at the end of the current month, and the amount debited will correspond to the number of passbooks used simultaneously during this period.
For example, if you take out a Premium subscription with a single passbook and then wish to create 3 new passbooks during the period, the payment collected at the end of the month will correspond to the maximum number of passbooks taken out simultaneously during the period, i.e. 4 passbooks in this case.
For the annual subscription, the amount of the subscription paid by credit card is cashed the day after the end of the trial period, then on the anniversary date.
For example, if you subscribe to the Premium membership for the first time on 05/04/2022, you will have a 14-day trial period until 19/04/2022, then your Premium membership will start on 20/04/2022. Your first payment will be cashed on 20/04/2022, and subsequent payments will be made on anniversary dates (20/04/2023, 20/04/2024…).
If you have already taken advantage of the trial period in the past, your subscription will start immediately upon subscription. For example, if you subscribe to the Premium subscription on 05/04/2022, your first payment will be collected on 05/04/2022, and subsequent payments will be made on the anniversary date (05/04/2023, 05/04/2024…).
If you have opted for an annual subscription with a certain number of passbooks, and you then wish to increase the number of passbooks included in your offer, you will have to pay the difference in price for the current year, pro rata to the number of months remaining before your anniversary date.
For example, if you subscribe with 30 passbooks on 05/04/2019, you will pay the amount of your annual subscription, i.e. €900, the day after the end of the trial period, i.e. 20/04/2022. On 15 June 2022, you wish to add 10 booklets to your subscription. You will then have to pay the sum of €250, corresponding to the 11 months remaining before the anniversary date of your subscription.
Your online payment is secured via the Stripe payment interface.
You will automatically receive your invoice by e-mail once the payment is made. You can also find your invoices in your personal space, on the page “Invoices”.