Our FAQ

Common mistakes

Our FAQ

Common mistakes

If your booklet displays the message “This booklet is not available”, your booklet is in “pause” mode.

To restore access to the booklet, you must put it back in “Live” mode. To do this, go to your administrator area on the “Your booklets” page, then click on the “Pause” button to put the booklet back online:

Check that you have filled in the “title” and “subtitle” fields for all active languages. To do this, click on each flag to check that a translation is available.
Check that your address is correct and corresponds to one of the addresses suggested automatically when filling in the field.

Check that you have filled in the necessary fields for all active languages. To do this, click on each flag to verify that a translation is available.

If your booklet displays the message “This booklet is not available”, your booklet is in “pause” mode.

To restore access to the booklet, you must put it back in “Live” mode. To do this, go to your administrator area on the “Your booklets” page, then click on the “Pause” button to put the booklet back online:

Check that you have filled in the “title” and “subtitle” fields for all active languages. To do this, click on each flag to check that a translation is available.
Check that your address is correct and corresponds to one of the addresses suggested automatically when filling in the field.

Check that you have filled in the necessary fields for all active languages. To do this, click on each flag to verify that a translation is available.